Privacy policy

Privacy Policy

Last updated: October 29, 2024

This Privacy Policy outlines how Interlock PTE LTD (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from interlock.com.sg (the “Site”) or communicate with us regarding the Site (collectively, the “Services”). References to “you” and “your” refer to the user, whether a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you consent to the collection, use, and disclosure of your information as outlined in this document. If you disagree with the terms, please refrain from using or accessing the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page, and we will update the “Last updated” date.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources. This may include direct collection, automatic collection through Cookies, or information from third-party sources as described below.

Personal Information We Collect

The specific types of personal information we collect depend on how you interact with us.

1. Information Collected Directly from You:

  • Contact details (e.g., name, address, phone number, email)
  • Order details, account information, shopping preferences, and customer support information

2. Information Collected Automatically (Usage Data):

  • We collect data through Cookies and similar technologies to improve functionality, analyze usage, and support our marketing efforts.

3. Information from Third Parties:

  • We may obtain information about you from service providers like Shopify and payment processors as necessary to perform our services and process your orders.

Use of Personal Information

  • Providing Products and Services: We use your personal information to fulfill orders, manage your account, and improve your experience.
  • Marketing and Advertising: With your consent, we may use your information for marketing communications and tailored advertisements.
  • Security and Fraud Prevention: We take necessary measures to protect your account and detect potential fraudulent activity.
  • Customer Support and Service Improvement: We use your information to respond to inquiries and improve our services.

Cookies

For information about how we use cookies and how you can manage them, visit the Shopify Cookies Policy. Note that restricting cookies may impact the functionality of certain services.

Disclosure of Personal Information

We may disclose your information to vendors, business partners, and affiliates, or if required by law, as outlined in this Privacy Policy.

Third-Party Websites and Links

The Site may contain links to external sites. We are not responsible for the privacy or security of these sites, and we recommend reviewing their privacy policies before sharing personal information.

Children’s Data

Our Services are not intended for children. If you believe a child has provided us with personal information, please contact us to have the data deleted.

Security and Retention of Your Information

While we strive to protect your information, no security measures are perfect. We retain information based on business needs, legal obligations, and account maintenance requirements.

Your Rights

Depending on your jurisdiction, you may have the right to access, delete, correct, or restrict processing of your information. To exercise these rights, please contact us.

International Users

Personal data may be processed outside your home country. If you reside in the EU or UK, recognized transfer mechanisms will be in place to protect your data.

Contact

For questions regarding our Privacy Policy, please reach out to us at interlocksingapore@gmail.com