SALES Enquiry/Consultation
Review lock selection guidelines < here.
Send door/gate photos and condo name.
Call or click on the WhatsApp icons below.
Send door/gate photos and condo name.
Call or click on the WhatsApp icons below.
support/Assistance
- Usage question? Read user guide first.
- Lock problem? Replace batteries first!
- Locked out? Read 9V battery here. - Still need technical support?
Please provide:
- address or purchase invoice
- photos of lock front, back, sides
- photo of batteries
- battery info (date replaced & brand)
- video of lock issue & observations: sound, lights, motion
Most issues are resolved by replacing the batteries. Do contact us if the problem still persists.
You can also email us by clicking -> here. Priority is given to emails with a contact name and a contact number.