Sales
Review lock selection guidelines < here.
Send door/gate photos and condo name.
Call or WhatsApp us.
Review lock selection guidelines < here.
Send door/gate photos and condo name.
Call or WhatsApp us.
Support
- Read user guide on usage question first.
- Lock problem? Replace batteries first!
- Read battery types here.
- Locked out? Read 9V battery here. - Still need technical support?
Please provide:
- address or purchase invoice
- photos of lock front, back, sides, batteries
- video of lock issue / observations (sound, lights, motion)
- battery information (date replaced & brand)
Most issues are resolved by replacing the batteries. Contact Alex below only after you have done so.
You can also email us by clicking -> here. Priority is given to emails with a contact name and a contact number.