You may want to review this >> "How To Order" page <<.
Our lines are open on weekends.
We are installing on Sunday too!
Sales (Call / WhatsApp)
Please send photos of the door and/or gate (and condo name, if applicable)
Support @ 9830-7788, click here to >> WhatsApp Message Support <<
Tip: Before you contact us on support, replace lock batteries with Energizer Max alkaline batteries. Most issues are resolved by replacing the batteries. And please don't mix old/new or different type batteries!
Read our blog post on batteries here.
Read how to apply 9V batteries here.
Please send photos of the door and/or gate (and condo name, if applicable)
- 8484-6924 (Marlene) < click to WhatsApp message Marlene
- 9680-4569 (Melissa) < click to WhatsApp message Melissa
- 9830-7788 (Tony) < click to WhatsApp message Tony
Support @ 9830-7788, click here to >> WhatsApp Message Support <<
- For usage, kindly read the user guide first.
- Before you contact us on support, replace batteries first!
- Information required (mandatory):
- installation address (for verification)
- lock model (pictures of lock front & back)
- description of issue (with supporting video )
- batteries details (date last changed & brand)
Tip: Before you contact us on support, replace lock batteries with Energizer Max alkaline batteries. Most issues are resolved by replacing the batteries. And please don't mix old/new or different type batteries!
Read our blog post on batteries here.
Read how to apply 9V batteries here.
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You can also email us by clicking -> here.
(Priority is given to emails with a contact name and a contact number)
(Priority is given to emails with a contact name and a contact number)